Development and Implementation of the National Quality Policy and Strategy: Experience from Rwanda and Zambia

LHSS conducted a study of 37 countries to provide a better understanding of the strengths, opportunities, and gaps in the structures governing the provision of quality health services. This report details case studies from Rwanda and Zambia, selected based on criteria LHSS established to identify positive deviances from the 37-country data. Both countries offer unique insights into the operationalization of National Quality Policies and Strategy (NQPS) within broader governance and quality of care reforms.